Skip to content
Logo_HotelStrategy
  • Services
        • HOTEL MARKETING

          Online Distribution

          Sales Strategy

          Revenue Management

  • Process
  • Clients
  • Our Story
  • Contact
GET STARTED
Logo_HotelStrategy
  • Services
        • HOTEL MARKETING

          Online Distribution

          Sales Strategy

          Revenue Management

  • Process
  • Clients
  • Our Story
  • Contact
GET STARTED

9 Ways to Stop Hotel Booking Leakage

Here are nine ways to stop hotel booking leakage without having to upgrade your technology.
mick_face_image
  • Michael Harper
Stop Hotel Booking Leakage

Watch the Video Summary Now

If your competitors are better at marketing and presenting their property online, you’re going to get beaten to that booking every single time. 

So, here are nine ways to stop hotel booking leakage without having to upgrade your technology. 

What Is Booking Leakage?

In selling your hotel rooms, typically, people buy what they see and experience long before they get to touch and feel the actual product itself – they buy the virtual or online representation of your hotel. 

So, booking leakage is the gap between those that look and those that book. 

Without Having To Upgrade Your Technology

When it comes to improving the performance of an accommodation business, you need to start with where you are currently with your property and beneficially optimise your technology stack. 

But, because technology change is disruptive and expensive, we would rather try and avoid it and instead make your existing technology stack work for you in the best way possible. 

Three Areas That Cover, Closing the Gap

In the competitive and fast-paced digital world of travel, you have just seconds to impress. So, it’s important to identify the point in the process where you might have some leaks. 

At any one point in time, there are a thousand people online looking for accommodation in your suburb. And of those thousand people, how many people actually find YOUR property listings, and how many actually make a booking?

Three areas we will cover to help you close the gaps are:

  • be found,
  • be enticing, and
  • be compelling. 


And all three of these areas interchange with each other. 

How To Stop Booking Leakage

Over the coming weeks, we will cover how to improve your performance using the nine ways to stop hotel booking leakage. 

The nine leakage topics will cover: 

  • Un-optimised search leakage
  • Limited distribution leakage
  • Trust leakage
  • Graphics leakage
  • Message clarity leakage
  • Website leakage
  • Competitive pricing leakage
  • Social proof leakage
  • Poor policy leakage

Hotel Strategy Co.

Hotel Strategy Co. is a results-driven performance agency helping Hoteliers maximise the revenue and profits in their accommodation business.

We have a dedicated team of Revenue Managers, Distribution Managers, Number Crunchers, Online Strategists, Digital Marketers, Sales Managers and Performance Optimisation Specialists, waiting to work hard for you.

SHARE

Linkedin Facebook Twitter Instagram Pinterest Google-plus

Related

Booking Leakage

National ATDW Day

National ATDW Day is a tongue in cheek celebration, to serve as a reminder to update your property listings on the ATDW website. Unfortunately, if you don’t go and update your information at least once a year, your information will expire and your online visibility will plummet.
Booking Leakage

What Is Poor Policy Leakage

An often overlooked area of booking leakage and conversion is around your cancellation policy and terms and conditions. Most properties we see sit on two extremes: either they’re overly verbose and have detailed conditions, or their policies are very loose, leaving the property exposed.
Booking Leakage

What Is Social Proof Leakage?

If you’ve been around the industry for any amount of time, we have no doubt that you understand the value of a good review rating.
Booking Leakage

What Is Competitive Pricing Leakage?

Competitive pricing is all about implementing a true dynamic pricing strategy that ensures you are charging the right rates at the right times.
Website Leakage
Booking Leakage

What Is Website Leakage?

Fixing your website leakage is a relatively simple process and can make a big difference to your conversion rates.
Message Clarity Leakage
Booking Leakage

What Is Message Clarity Leakage?

It’s crucial that your words and messaging provide absolute clarity about what you are offering and why they should choose you.
Graphics Leakage
Booking Leakage

What Is Graphics Leakage?

If you’re not consistent in the quality of how you present your listing through imagery, videos and icons, you’re likely going to create a graphics leakage.
Trust Leakage
Booking Leakage

What is Trust Leakage?

There are two elements under the trust leakage umbrella: pricing trust and presence trust. Read on for more info.

Comments

  • P: 1300 53 53 55
  • E: growth@hotelstrategy.com.au

A: 62 Bundawarrah Rd. Temora, NSW 2666, Australia

Logo_HotelStrategy

Services

  • HOTEL MARKETING
  • DISTRIBUTION
  • SALE STRATEGY
  • REVENUE MANAGEMENT

QUICKLINKS

  • HOME
  • SERVICES
  • PROCESS
  • CONTACT

HELPFUL LINKS

  • CLIENT REVIEWS
  • GLOSSARY
  • CASE STUDIES
Linkedin Facebook Youtube
Payment_Viability_logo
Website safe and secure
  • Privacy Policy
  • Terms And Conditions
  • Disclaimer
  • © Copyright 2021. Hotel Strategy. All Rights Reserved. Made with
  • Digital Recipe