We help accommodation businesses create dramatic transformations in:
The occupancy is through the roof, we are almost 90% at times throughout this past 6 months. There is no way we could have achieved that whilst trying to run a busy hotel and manage the accommodation side.
ADAM HARRISON, DIRECTOR
Mackay Seabreeze Apartments
They have really understood our requirements, the relationship has been excellent…the market is very tough, but in that market we have grown in rate and occupancy, I don’t believe we could have done that on our own.
GREG MAGUIRE, Owner
Powerhouse Hotel Group
They knew what they were doing, particularly with the website. We learned a lot from them… We can see an immediate improvement on the operations side.
CAMILA CASTILLO, MARKETING & SALES MANAGER
Waterfront Melbourne Apartments
We run a good pub, but really need help with how to sell our rooms. That part of the business was completely underperforming until we got Michael & Andreas involved
JUSTIN HAM, OWNER
Waterloo Bay Hotel
Our business has grown by 23% in only our first 8 months… providing a 6:1 return on investment for us. Money well spent
DEANNE RUSSELL - HOTEL DIRECTOR & STRATEGIST
BELCONNEN WAY HOTEL
We have visibly increased our position in the market, and have gained confidence in our product to build and maximise our revenue and move forward with the tools to pull the levers to our success
PRU WILLIAMS, GENERAL MANAGER
Astor Inn
Strengthen your appeal (WEB-DESIGN).
Expand your online presence (PPC).
Increase your Room Sales.
Get maximum rate for your rooms (CRO).
As Hotel Performance Consultants, we help Hoteliers to overcome the busy-ness, the frustration and the overwhelm they often experience in trying to take their hotel business performance higher and higher.
By connecting all the dots and helping hoteliers build an end to end strategy, we can be confident on delivering a positive return on investment for all our clients who choose to partner with us and make us a part of their team.
01
Calculate how much money is being left on the table by comparing the gap between current performance and market performance.
02
Build your Master Strategy using our proven Hotel Growth System to indentify the opportunities for growth in your business.
03
Or as we like to say, ‘get your digital ducks in a row’, along with anything else that affects your booking flow. Complete the projects outlined in the Master Strategy
04
Develop and systemise the business towards a culture of always aiming to be the best, by focussing on best practice revenue management, sales, distribution & marketing
4.9 STAR RATING ON GOOGLE
We uphold a strict “no lazy bones” policy inside our community. Business growth does not happen with out effort and commitment. We know what works, but simply hearing about it doesn’t change a thing. Action must be taken before we can see results.
Below you’ll discover our core values. In a world of hollow promises and claims of unbelievable results, it is our mission to be honest, transparent and 100% authentic in our efforts to help you grow your business.
In the Hotel game, there is always room for growth and there is always low hanging fruit to help you achieve incremental gains.
You’ve heard of the 80/20. It’s our job to help you find it because you’re already busy enough running a Hotel.
We must understand the ‘perishable’ nature of our product. We can’t sit still while everything around us is constantly moving.
In the Hotel game, there is always room for growth and there is always low hanging fruit to help you achieve incremental gains.
You and your business are unique. We embrace this and therefore all solutions are specifically customised to suit you and your business.
If you’re not the real deal, and want to play games with us, then don’t waste our time. No smoke and mirrors here, just genuine intentions and advice, we’re here to help.
That the OTA’s don’t want you to discover!
SALES & MARKETING SPECIALIST
Co-founder, Dynamic Educator and Hotel Super Coach, Michael has a strong background in sales, marketing and business development and now specialises in corporate sales development as well as online marketing and messaging for Hotels. Michael prides himself on fresh ideas, practical thinking, maximising technology and focusing on real results that afford his clients the business growth they are after.
REVENUE MANAGEMENT SPECIALIST
Co-founder, Number Cruncher and Yield Wizard, Andreas possesses over 20 years’ experience in the hotel industry, specialising in Revenue and Distribution Management. Andreas has worked with numerous hotel chains including Southern Pacific Hotels Corporation, Stamford, Outrigger and Events Hospitality and Entertainment. He offers strategic expertise, and the technical knowledge of systems vital to successful Revenue and Distribution Management.
With over 40 years of combined hospitality and business development experience, we are well-positioned to act on your behalf.
With over 40 years of combined hospitality and business development experience, we are well-positioned to act on your behalf.
With over 40 years of combined hospitality and business development experience, we are well-positioned to act on your behalf.
With over 40 years of combined hospitality and business development experience, we are well-positioned to act on your behalf.
Not sure where to start? Reach out, we promise not to bite. We’re here to help.
National ATDW Day is a tongue in cheek celebration, to serve as a reminder to update your property listings on the ATDW website. Unfortunately, if you don’t go and update your information at least once a year, your information will expire and your online visibility will plummet.
An often overlooked area of booking leakage and conversion is around your cancellation policy and terms and conditions. Most properties we see sit on two extremes: either they’re overly verbose and have detailed conditions, or their policies are very loose, leaving the property exposed.
If you’ve been around the industry for any amount of time, we have no doubt that you understand the value of a good review rating.
Competitive pricing is all about implementing a true dynamic pricing strategy that ensures you are charging the right rates at the right times.
Fixing your website leakage is a relatively simple process and can make a big difference to your conversion rates.
It’s crucial that your words and messaging provide absolute clarity about what you are offering and why they should choose you.
If you’re not consistent in the quality of how you present your listing through imagery, videos and icons, you’re likely going to create a graphics leakage.
There are two elements under the trust leakage umbrella: pricing trust and presence trust. Read on for more info.
A: 62 Bundawarrah Rd. Temora,
NSW 2666, Australia
